Support

Support

Help with setting up a server, connecting a client, syncing, and reporting issues.

Contact

Email [email protected] for account, sync, or general questions. We read every message, but Vestyn is a small, self-hosted project — please allow a few days for a reply.

I don't have a server yet

Vestyn's apps only work against a Vestyn server — there is no vestyn.app cloud vault to sign into. See the self-hosting guide for a one-command Docker Compose setup, or ask whoever invited you for your server's address and an invite link.

Common questions

I forgot my master password

Vestyn is zero-knowledge: your master password never leaves your device, and your server cannot see or reset it. If you lose it, the contents of your vault cannot be recovered by us, your server's admin, or anyone else. This is a deliberate trade-off of end-to-end encryption — see the security model for why.

My app won't connect or sync

Double-check the server address (including https://) matches what your admin gave you, and that the server is reachable from your device's network. If it worked before and stopped, an expired session usually just needs signing in again; persistent failures are worth reporting (see below).

I found a bug or a security issue

Email [email protected] with your platform (iOS/macOS/web/extension), app version, and steps to reproduce. For a security vulnerability, please report it the same way rather than posting details publicly.

I have a feature request

Email [email protected] describing what you'd like to see. Feature requests are welcome, though there's no guaranteed timeline. A public issue tracker will open once the source repository is published.

Useful links